At Sweet Relish, your privacy is important to us. We are committed to safeguarding your personal information and maintaining your trust. This privacy policy explains how we collect, use, and protect the data you share with us when using our website and services. It also outlines your rights, including those applicable under federal and state laws.

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Privacy Principles:

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Sweet Relish values the privacy of all individuals who visit our website, communicate with us via email, or interact with our services. We are guided by the following principles in handling your data:

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• No Spam: We have a strict no-spam policy. You will only receive emails from us if you have opted in to our services, and you may opt out at any time.

• Data Collection for Enhanced Experience: We gather information to improve your experience on our website, ensuring the data we collect is relevant and not excessive.

• Security Measures: We employ reasonable physical, electronic, and managerial measures to protect your information. Data is stored in secure databases with restricted access.

• Data Sharing: We do not share your personal information with third parties without your explicit consent, except to provide the services you’ve requested or as legally required.

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Non-Personally Identifiable Data:

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When you visit our site, we may collect non-personally identifiable information such as your browser type, IP address, service provider, and any search engine used to find our site. This information helps us diagnose issues, manage the site, and improve our services. We may also track which areas of the site are visited most frequently, allowing us to tailor our content to better meet your needs. This data is collected anonymously and is not linked to any specific individual.

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Information You Provide Voluntarily:

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Any personal information you voluntarily provide—such as your name or email address—when using our website’s interactive features is securely stored. This data may be used to send you information about Sweet Relish, including updates on our products and services. You may opt out of receiving communications at any time by following the opt-out procedures outlined below.

Additionally, we use this information to personalize your experience, showing content relevant to your preferences and geographic location.

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Information from Other Sources:

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We may occasionally receive information about you from third-party sources to better understand your needs and preferences. Any third party providing such information must confirm that it was collected in accordance with all applicable laws. We treat this information with the same care as the data you provide directly.

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Disclosure of Personal Information:

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We take your privacy seriously. Sweet Relish does not sell, rent, or trade your personal information to third parties, except as described below and with your consent.

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• Business Partners: We may share certain features of our website with trusted business partners to enhance your experience (e.g., email services). Information shared through these features may be accessible to both Sweet Relish and our partners.

• Service Providers: Sweet Relish may work with service providers who assist us with certain tasks, such as managing email services or running promotions. These providers only have access to the personal information necessary to perform these services and are not permitted to use the data for other purposes.

• Business Transfers: In the event that Sweet Relish sells or transfers part of its assets, customer information may be transferred as part of the business transaction. If all of Sweet Relish’s assets are acquired, customer data will be transferred to the new owner.

• Compliance with Law and Safety: Sweet Relish may disclose personal information when necessary to comply with legal obligations or to protect the rights, safety, and security of our users, our website, or the public.​

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Breach Notification:

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In the event of a data breach involving your personal information, Sweet Relish will comply with applicable federal and state laws, including the North Carolina Identity Theft Protection Act, by notifying you as quickly as possible. We will inform you about the nature of the breach, what information may have been compromised, and steps you can take to protect yourself.

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Consent for Sensitive Data:

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If we collect sensitive information, such as financial or health-related data, we will request your explicit consent before gathering and using such information. This data will be handled in compliance with relevant state and federal regulations.

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Use of Cookies:

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Sweet Relish may use cookies to improve your browsing experience by saving your preferences, such as user IDs and passwords, so that you don’t have to enter them repeatedly. Cookies also help us deliver content based on your interests. You can disable cookies in your browser settings, though doing so may affect the functionality of certain features on our website.

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External Links:

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Our website may contain links to external sites. Sweet Relish is not responsible for the privacy practices of these other sites. We recommend reviewing the privacy policies of any site you visit via an external link.

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Passwords:

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The personal information stored in your account is protected by a unique password. To maintain the security of your data, we recommend keeping your password confidential and avoiding sharing it with others.

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Public Forums:

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Sweet Relish may provide public forums such as chat rooms or message boards. Please remember that any information disclosed in these areas is public, and you should exercise caution when sharing personal details.

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Opt-Out Procedures:

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You may opt out of receiving communications from Sweet Relish at any time by following the opt-out instructions provided in the emails you receive or by contacting us directly. We will promptly honor your request to stop receiving communications.

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Compliance with Do Not Track Signals:

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Certain browsers offer a "Do Not Track" (DNT) feature that signals websites not to track your online activities. Sweet Relish does not currently respond to DNT signals due to the lack of a standardized response protocol.

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California Consumer Privacy Act (CCPA) Compliance:

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For California residents, Sweet Relish complies with the California Consumer Privacy Act (CCPA). You have the right to request information about the data we collect, request that it be deleted, or opt out of having your personal information sold. You can exercise these rights by contacting us directly.

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Changes to Our Privacy Policy:

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Sweet Relish reserves the right to modify this privacy policy at any time. When we make significant changes, we will notify you via email or through a notice on our website. We encourage you to periodically review this policy to stay informed about how we are protecting your information.

Accessing Our Website from Outside the U.S.:

If you are visiting our website from outside the United States, your data will be processed and maintained on U.S.-based servers.

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Contact Information:

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By using our website, you agree to the terms outlined in this privacy policy. If you have any questions or need assistance, please text us directly at the following.

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Sweet Relish

210 Delburg Street

Davidson, NC 28036

888-415-4933

sales@sweetrelish.com