

All-In-One BDC Platform
Omnichannel
Communication Platform
Sweet Relish simplifies your BDC operations by automating lead management, streamlining customer communication, and driving data-centered campaigns - ensuring your team works smarter and more efficiently. With real-time performance metrics, you can customize every opportunity, from closing more sales to scheduling additional service appointments.
Service BDC
Streamline Service Appointments and Follow-Ups to Drive Customer Retention
Sales BDC
Empowering Your BDC with Seamless Lead
Management and Customer Communication
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Sweet Relish AI
Our AI technology streamlines your service and sales operations, delivering exceptional customer experiences while your team focuses on high-value interactions.

Smart Lead Management
Seamlessly engage fresh leads and automatically transition qualified prospects to your sales team
Intelligent Prioritization
Focus your team's efforts on the highest-value opportunities while AI handles routine follow-ups
Eliminate Delayed Responses
Never miss another opportunity with instant responses to leads and after-hours inquiries
Smart Queue Management
Reduce wait times and enhance customer satisfaction with AI-powered text alternatives during peak periods
Automated Call Recovery
Never miss an opportunity with AI assistance that instantly engages customers who couldn't reach your team
Intelligent
Routing
Optimize customer flow and minimize wait times through smart queue management and automated prioritization

The Importance of Good Content
A critical evolution in the BDC is the transition from agent-created content to workflow-integrated content. This strategic shift allows dealerships to align their customer communications with their broader marketing objectives. The fundamental strategy is to leverage pre-planned content within the workflow to initiate engagement, followed by personalized agent interaction once a connection is established.
Captures Attention
Strong, targeted content immediately engages your audience, cutting through the noise and making your message stand out in a crowded marketplace. This strategic approach ensures that your initial contact has maximum impact.
Builds Trust and Credibility
High-quality, relevant content positions your team as experts in the field. This expertise-driven approach fosters trust and creates meaningful connections with your audience, establishing a foundation for long-term relationships.
Improves Engagement Rates
Well-crafted content resonates with your leads, increasing response rates and driving conversations that lead to appointments and sales. When messages align with customer interests, they're more likely to engage meaningfully.
Drives Better Results
Personalized and strategic messaging aligned with customer needs improves your connect rate and maximizes campaign performance. This targeted approach ensures higher conversion rates and better ROI.
Enhances Customer Experience
Content that speaks to specific pain points or interests ensures leads feel understood, creating a smoother path to conversion. This personalized approach demonstrates your commitment to addressing individual customer needs.
Functionality You Will Love
Weekly Campaigns, Consistent Results
​We offer weekly campaigns tailored specifically to your dealership’s needs. Our team crafts effective content that resonates with your audience, keeping your brand top-of-mind and driving customers to your door.
Comprehensive Reporting for Maximum ROI
Get detailed, easy-to-understand reports on your campaign performance with comprehensive ROI metrics. We ensure you’re always informed and in control, so you can make decisions based on data that drives your business forward.
Cutting Edge Lead Management with AI
We combine AI-powered tools and seamless workflows to streamline your lead management process. This ensures quick follow-ups, higher engagement, and more conversions!
​Seamless Workflows
Our workflows automate processes with intuitive designs that boost efficiency, reduce manual tasks, and ensure smooth communication, allowing your team to focus on building stronger relationships and driving sales.